With cold temps clients water pipe burst.

Yesterday while the temperatures were in the single digits and wind chills were even lower our crew was out visiting our four legged clients.

Amelia was making her rounds in Sugar Hill Georgia, when she made a stop to give a couple dogs who are crated a potty break. When she walked into the house she found that a pipe had burst in the ceiling and that part of the ceiling had collapsed on one of the dog crates. The poor dog was sitting in a puddle of water with water pouring down from the ceiling.

Amelia went into action; she got the dog out of the crate into a safe area. While she was doing that I was contacting the homeowner to find out where the main shutoff for her water was located. I then relayed that information to Amelia and she was able to shut the water off and stop any more damage.

Just another good reason to have a pet sitter/dog walker coming by daily to take care of your pets. If Amelia had not come by the water would’ve continued until the home owner made it home around 6 o’clock. Because we were there to give the pups a potty break we caught the problem at 1:30 PM.

Kudos to Amelia for doing a great job . Amelia  did everything right, taking care of the dogs, making sure they were safe first. Contacting the office so we could contact the owner to gain the information we need to protect our clients home .